Privacy Policy

1. Purpose and Scope

This Privacy Policy has been prepared to explain the scope within which personal data collected through the website and digital communication channels operated by Pazanova Dijital Medya ve Pazarlama is processed, protected, and shared.

This Policy covers website visitors, users who fill out forms, individuals who submit contact requests, and natural persons who interact with us in marketing and business development processes.

2. Categories of Data Collected

Depending on the usage scenario, the following categories of data may be processed:

– Identity and contact data: full name, email address, phone number
– Request and transaction data: form contents, service requests, communication history
– Digital interaction data: IP address, browser type, device information, session and log records, page visit activity
– Marketing/performance data: campaign source information, conversion and engagement metrics

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

– Managing requests, quotations, and communication processes
– Conducting customer relationship processes and improving service quality
– Improving site performance, user experience, and operational processes
– Ensuring information security and system continuity
– Fulfilling legal obligations and responding to requests from authorized institutions

4. Legal Basis

Data processing activities are carried out in accordance with the applicable legislation, primarily the Turkish Personal Data Protection Law No. 6698. Depending on the specific purpose of processing, such activities may be based on legal grounds such as explicit consent, the establishment/performance of a contract, the fulfillment of legal obligations, and the legitimate interests of the data controller.

5. Cookies and Similar Technologies

Cookies and similar technologies may be used on our website to improve user experience, measure traffic, and monitor technical performance. You may update your cookie preferences or limit the use of cookies through your browser settings. If cookies are disabled, some functions may not operate as expected.

6. Transfer of Data

Your personal data may only be shared to the extent required by the nature of the work and in accordance with the principles of “need to know/use,” with technical infrastructure providers, analytics/marketing tool providers, consultancy service providers, and legally authorized public institutions and organizations.

Such transfers are carried out by taking the security and confidentiality measures required under the applicable legislation.

7. Data Security and Retention Period

Pazanova implements reasonable technical and administrative security measures to protect the confidentiality and integrity of personal data. Data is retained for the period required by the purpose of processing, taking into account the retention periods prescribed by the applicable legislation. At the end of the relevant period, data is deleted, destroyed, or anonymized in accordance with the law.

8. Third-Party Websites

Our website may contain links directing users to third-party websites. Pazanova is not responsible for the privacy practices of such websites. We recommend reviewing their own privacy policies before visiting them.

9. Policy Updates

This Privacy Policy may be updated in line with legislative changes or operational needs. The current version becomes effective as of the date it is published on this page.

10. Contact

For your requests regarding this Privacy Policy and your personal data, you may contact us at info@pazanova.com.